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The German Patent and Trade Mark Office will be closed from 24 December 2022 to 1 January 2023.

The German Patent and Trade Mark Office will be closed from 24 December 2022 to 1 January 2023.
Cash payments will not be possible during that period. The search rooms will be closed. The enquiry units will not be staffed.
Furthermore, the desk of the Document Receiving Service in the Munich office will be closed from Saturday, 24 December 2022, to Sunday, 1 January 2023.

Please note that the Document Receiving Service cannot accept business documents during that period.
As an alternative, to ensure we receive business documents (especially applications) within the applicable time limits, you can hand them in at the reception desk of the Zweibrückenstraße office in Munich and use the night letterboxes of the offices in Jena and Berlin.

Enquiry units and search rooms as well as document receiving services will be reopened to the public from 1 June 2022

Munich receiving service, including the cash desk, is closed until further notice. Mail items are accepted at the gate, cash deposits are currently not possible.

The enquiry units, search rooms, document receiving services and cash desks at all locations of the DPMA will be reopened from 1 June 2022. Face-to-face advice and initial consultations for inventors are provided subject to appointment only. Any mail and items addressed to the German Patent and Trade Mark Office can be handed in at the receiving services at all locations. Likewise, it is possible again to make payments in cash. Please check our opening hours before your visit. Outside our opening hours, you can use the automated mailboxes in Berlin and Jena. In Munich, you can hand in any mail and items at the reception desk. 
 
The customer service staff can be reached by telephone and e-mail at:  
Service area Telephone E-mail 
Central Customer Care and Services  089 2195-1000 info@dpma.de 
Hotline for database users 089 2195-3435 datenbanken@dpma.de 

We are ready to help you

The contact persons of our Central Customer Care and Services will answer your general questions, questions about industrial property rights or about your IP applications. If necessary, we also forward your enquiry to the responsible unit at our office. We would like to expressly point out that the Customer Care and Services is not authorised to give legal advice.

  • Phone: +49 89 2195-1000
    (Monday through Thursday from 8:00 to 16:00 and Friday from 8:00 to 14:00 local time)
  • E-mail: info@dpma.de
  • You can find our fax numbers here.
  • Opening hours of the service sections and public holidays on the site Opening hours
Service section Phone number E-mail
Central Customer Care and Services +49 89 2195-1000 info@dpma.de
Hotline for Database Users +49 89 2195-3435 datenbanken@dpma.de
Online search support via "Webex" +49 30 25992-230 or -231 Notice of online search support
DPMAdirekt Hotline for E-Filing   DPMAdirekt@dpma.de
Press and Public Relations +49 89 2195-3222 presse@dpma.de
Arbitration Board under the Employee Inventions Act +49 89 2195-3943
+49 89 2195-3936
info@dpma.de
Arbitration Board under the Act on Collective Management Organisations (CMO Act) +49 89 2195-2673 info@dpma.de
Zentraler Rechnungseingang DPMA
Invoices to the DPMA
(does not apply to the payment of fees and costs relating to IP matters or arbitration boards)
ZRE@dpma.de
Enquiries to the Jena Sub-Office (delivery of goods, etc.) +49 3641 40-5700  

In administrative affairs, you can reach the German Patent and Trade Mark Office also via the De-Mail address "info@dpma.de-mail.de" and the special address Behördenpostfach (beBPO) as part of the infrastructure of the Elektronisches Gerichts- und Verwaltungspostfach (EGVP).
Please note that procedural acts such as applications, requests, communications concerning proceedings of the Arbitration Boards at the DPMA and under the CMO Act (Verwertungsgesellschaftengesetz) cannot be submitted via e-mail; submission is only admitted by post, fax, using the DPMAdirektPro software, or in person to be legally valid.

Picture: iStock.com/BrianAJackson

Last updated: 15 November 2022